Wema Bank

09.07.2024 Featured After FIJ’s Story, Alat by Wema Grants Woman Access to Her N373,000

Published 9th Jul, 2024

By Emmanuel Uti

Alat by Wema has granted access to a Nigerian woman in the United Kingdom who could not access the N373,000 in her account for eight months.

This development happened on Monday evening, 24 hours after FIJ reported about the lady’s frustration with the bank.

She told FIJ on Tuesday that the issue had been resolved and she could access her money, adding that she was grateful for FIJ’s intervention.

READ MORE: Nigerian Woman in UK Accuses Alat by Wema of Blocking Access to N373,000 for Over 8 Months

“I am so thankful for your publication. Not too long after I saw it on Monday, I realised I could access the money in my account in the evening. I’m sure the publication spurred them into making things easy after eight months. Thank you, FIJ Nigeria. Thank you so much,” she told FIJ.

On Sunday, FIJ reported that a Nigerian based in the United Kingdom was accusing Alat by Wema of deliberately frustrating her by refusing to let her access her N373,000 for more than eight months.

The woman, who preferred to be anonymous, told FIJ that she kept writing to the bank, asking them to help her update her National Identification Number (NIN) so she could withdraw her funds but it yielded no success.

She said that her frustration started in October, when she wanted to withdraw some funds but could not do so because her account was debit-restricted. The solution was for her to update her NIN. And despite exchanging emails with Alat by Wema, nothing changed significantly until FIJ intervened.

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Published 9th Jul, 2024

By Emmanuel Uti


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