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14.07.2024 Featured After FIJ’s Story, IKEDC Cancels NN163,163 From Customer’s Strange Debt

Published 14th Jul, 2024

By Opeyemi Lawal

Ikeja Electricity Distribution Company (IKEDC) has cleared NN163,163 out of the accumulated debt it piled on Godstime Agho, a Lagos-based resident.

This followed FIJ’s report on the matter.

Agho confirmed to FIJ on Saturday evening that he noticed the accumulated debt, which was initially pegged at N335,981, had been reduced to N172,818.

“I logged in to my IKEDC account and saw that my outstanding debt had been reduced to N172,818,” he said.

READ ALSO: After FIJ’s Intervention, GOTV Extends Subscriber’s Renewal Date

“This was after a restriction they’d placed on my account was lifted. Thank you, FIJ.”

On the restriction placed on his account, Agho said he attempted to recharge N4,600 electrical token to confirm the restriction lift.

“I decided to try a smaller amount but it wasn’t successful, as I did not receive the token.

“When I went to their office on Monday morning to complain, they said that I needed to recharge a minimum of N112,662 to access electricity.

“This is unfair because where do they expect I get N112,662 to recharge at once.”

On July 4, FIJ reported how the distribution company levied a strange debt of over N300,000 on Agho.

READ ALSO: After FIJ’s Intervention, Hazel Hair Delivers N291,000 Hair Package to Cameroonian Customer

This accumulation happened after a third-party agent sent by the distribution company mismatched his details.

The Lagos resident said he paid several visits and wrote several emails to the company but to no avail.

When FIJ contacted IKEDC on Agho’s matter, the company said they would make a credit adjustment of N163,163 to the customer.

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Published 14th Jul, 2024

By Opeyemi Lawal

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