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03.07.2024 Featured After FIJ’s Story, Into Migration Refunds Customer’s £4,500

Published 3rd Jul, 2024

By Olayide Soaga

Into Migration, a travel agency, has refunded Ifeoluwa Ojedokun’s £4,500.

This refund was made on Tuesday, a day after FIJ published a report detailing how the travel agency failed to process Ojedokun’s certificate of sponsorship (CoS) seven months after he paid them.

“Into Migration has refunded the money. They sent the naira equivalent of £4,500 to my brother. They said they would hold on to 10% of the £5,000 I paid for administrative charges. I am really grateful. Thank you very much,” Ojedokun told FIJ.

READ ALSO: Into Migration Fails to Process Customer’s CoS, Refuses to Return His £5,000

Receipt of transaction

On Monday, FIJ reported that Ojedokun paid Into Migration the sum of £5,000 in November 2023 to process his certificate of sponsorship to enable him to travel to the United Kingdom.

Ojedokun told FIJ that he requested a refund from the company in March 2024 and the travel agency promised him he would get a refund within 21 days from that time, but when that period elapsed, he didn’t get his refund. He contacted them again, and they asked him to wait six to eight weeks for a refund.

Days rolled into weeks and weeks rolled into months, but the company did not keep to their word.

Eventually, Joel Ibilade Adesokan, the company’s chairman, contacted Ojedokun with fresh promises of a refund and asked him if he was willing to accept the naira equivalent of the money, and he agreed.

Yet, the company did not make a refund until after FIJ ‘s story.

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Published 3rd Jul, 2024

By Olayide Soaga

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