The fake twitter handle

18.05.2022 Featured After FIJ’s Story, Twitter Suspends Fake GTB Customer Care Handle

Published 18th May, 2022

By Lolade Olu-Ojegbeje

Twitter has suspended a fake handle claiming to represent the Guaranty Trust Bank (GTBank) customer care service unit.

This came after FIJ revealed that the account, @gauranrty, was requesting GTBank customers’ details through a WhatsApp number.

READ MORE: ALERT: Fake Customer Care Twitter Handle Is Asking for GTBank Customers’ Details

FIJ had sent a message to the handle under the guise of a customer with banking problems on May 16, but was directed to a WhatsApp number through which details of the bank account affected were requested.

An automated reply identified the imposter as Joy. They asked for our reporter’s account number, as well as the email address and telephone number associated with the account.

Whatsapp chat with the fake customer care contact

After this, a link containing a ‘complaint form’ was sent by the imposter.

READ ALSO: After FIJ’s Story, Twitter Suspends Fake Zenith Bank Customer Care Handles

Whatsapp chat with the fake customer care contact

The form bore the Guaranty Trust Holding Company PLC (GTCO) logo and spaces for an account number, exact complaint, and the last six digits of the debit card attached to the account, among others.

These details, if provided by unsuspecting customers, can be used to deduct money from their accounts.

Published 18th May, 2022

By Lolade Olu-Ojegbeje


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