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14.09.2022 Featured After FIJ’s Story, Wallets Africa Refunds Customer’s ₦60,000

Published 14th Sep, 2022

By Adebola Adewara

Wallets Africa, a cross-border payment platform, has returned ₦60,000 to Oreofe Oladimeji (not real name), a Lagos-based computer engineer.

This came a month after FIJ reported that the company refused to pay Oladimeji his money despite his efforts to retrieve it.

READ MORE: Customer Can’t Explain How N60,000 Left His Wallets Africa Account

Oladimeji had told FIJ that on July 27, he funded his Wallets Africa account with ₦60,000, and after converting the sum to dollars, he could not find the money in his account again. He said that he reached out to the company on several occasions but they refused to refund the money to him.

According to Oladimeji, the company kept assuring him that he would be refunded shortly but never fulfilled the promise.

READ ALSO: Weeks After Failed Payment, Wallets Africa Has Not Refunded Customer’s N140,000

“Immediately I got the refund, I quickly moved the money to my bank account and deleted the app from my phone,” Oladimeji said.

“I just want to thank FIJ for the interest and support. I am grateful to the team for taking an interest in my case.”

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Published 14th Sep, 2022

By Adebola Adewara

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