On Tuesday, Kingsley Alohan, an Edo resident, stumbled upon BBG Interiors’ page on Instagram, but five days after paying for artificial plants, he is yet to receive his order.
Alohan reached out to the company’s official Instagram account, @bbginteriors, sent images of the plants he liked and requested prices.
A day after, he paid N190,000 to a Keystone Bank account belonging to Adeola Oluwafunmilayo Adesegun. After the payment was confirmed, the company gave him a tracking number to monitor his delivery with Libmot Express, and promised it would arrive Benin, the Edo State capital, on Thursday.
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That was the last message he got from BBG Interiors. On Thursday, he reached out to the company to lament. His package was still in Lagos.
“I just tracked it and it says [it is] still in Lagos. Thought you said I was getting it today,” Alohan wrote to the company.
He told FIJ that he made several attempts to reach the company via phone calls, but all efforts proved abortive.
FIJ placed calls to the company’s contact number, but they were not answered. Text messages to the company had also not been responded to at press time.
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