When Oludare George was registering a company name on the Corporate Affairs Commission’s registration portal on behalf of Deborah Adigun, his wife, he didn’t know it would be a prolonged struggle.

Deborah had wanted to register the business so as to enjoy legal protection and make her business appear credible when bidding for tenders and signing contracts.

“I helped her register a business name with the Corporate Affairs Commission (CAC) in May this year with the availability code 16223714181 and approved name Mofoladesign Fashion Academy,” George told FIJ.

“The situation, however, became frustrating in June when we noticed that she couldn’t access her account on the portal despite the fact that due payments had been made via Remita for the services.

“Up till now, she can’t access the account to determine if the registration certificate is out or not. This is really affecting the successful take-off of her business.”

According to the couple, part of the steps that have been taken was to lodge several complaints via the platform provided on the CAC website but unfortunately, no response was gotten from the commission.

They also confirmed that several visits had been made to the CAC office in Ibadan. But on all occasions, they have been prevented from gaining entrance to officially lodge a complaint.

“On one of those visits, I was able to speak with one of their (CAC) officials at the premises and what he said was that nothing could be done at the Ibadan end. The official also said we would have to get to their headquarters in Abuja if we were serious about getting this issue resolved,” he said.

“As we speak, we are completely helpless as we do not know who to turn to. The certificate is seriously needed for the profitable pursuit of my wife’s tailoring activities.”

FIJ made attempts to reach CAC via the phone lines on its website, but none of them was available at the time of filing this report.