@csrf
First Bank

11.01.2023 news First Bank ‘Can’t Trace’ N83,000 Fraudulently Deducted From Customer’s Account

Published 11th Jan, 2023

By Tola Owoyele

Wuraola Olawoye, an Edo State-based civil servant, has detailed how N83,000 was debited from her First Bank account without her consent.

Olawoye told FIJ that she received a debit alert of the deduction while she was still at her workplace on January 6.

“I was in the office working on Friday, January 6, when I received the strange debit alert on my account,” said Olawoye.

The Debit Alert on the First Bank Account
The Debit Alert

“I have never exposed my debit card details before. I don’t even make web transactions or online payments because of issues like this.

READ ALSO: Customer Trying to Increase Transfer Limit, Loses N700,000 to Fake UBA Twitter Handle

“I only made a POS cash withdrawal with the card on the morning of that same day.”

Olawoye said she called the bank’s customer care unit after receiving the debit and her card was immediately blocked.

“After my debit card was blocked, they told me to wait for 24 hours so that they could give me feedback on how the money disappeared from my account,” Olawoye said.

“When I did not get the feedback as promised, I called the customer care line the second time on the following day, and this time, it was another official that spoke with me.

“It was at the point of speaking with the second official that I was told that the transaction could not be traced.

“When I later visited one of the bank’s branches in Benin, I was told that the perpetrators of the fraud had carried out an online payment using my account.

READ ALSO: N250,000 Disappears From Civil Servant’s Account After WhatsApp Chat With ‘GTBank Official’

“Just like the feedback I got from their customer care desk, the official said the transaction could not be traced. He added that if the fraud had been perpetrated via a POS terminal or online transfer, it would have been traceable.

“I have not exposed my card or bank details in any way. I have always been mindful of things like this also. I want my N83,000 back.”

FIJ sent a mail to First Bank for comments on the matter on Tuesday, but it had not been responded to at press time.

Leave a Reply

Your email address will not be published. Required fields are marked *


Published 11th Jan, 2023

By Tola Owoyele

Advertisement

Our Stories

KFC

4 Times PWDs Accused KFC of Discrimination in Different Countries

FIJ Longlisted for One World Media Award — The 3rd Time in a Row

Okuama Resident Who Said Slain Soldiers Were Not for Peacekeeping on Army’s Wanted List

Month-Long Power Outage Forces UCH Doctors to Perform Surgeries With Phone Lights

Army Names 8 People Wanted for Okuama Massacre

LP Reserves 2027 Presidential Ticket for Obi

‘For His Disability, KFC Humiliates Ex-Governor Gbenga Daniel’s Son at Lagos Airport’

Jail

Lagos Resident Sentenced to Life Imprisonment for Sexually Assaulting 5-Year-Old

JUST IN: Despite Opposition, LP Re-Elects Julius Abure as Chairman

Overland Airways

Overland Airways Refunds Lawyer’s N348,000 After FIJ’s Story

Advertisement