First Bank

22.06.2022 Featured First Bank Customer Wants Money Back After Multiple Deductions From Failed Transactions

Published 22nd Jun, 2022

By Basit Jamiu

Chikwendu King, a Port Harcourt-based businessman, has narrated how First Bank deducted a total of N10,500 from his account between July 19, 2021, and May 25, 2022.

King told FIJ that the first debit of N5,100 was on July 19. Then, a week after, he experienced a failed airtime recharge of N1500.

READ ALSO: Customer’s Money Still Hangs Between Access and First Bank a Month After Failed Transfer

“Last year, on July 19 specifically, I made a N5,100 transaction. I was debited and not credited. A week later, I recharged MTN N1500, but I have not received the airtime till today,” he said.

Debit Alert

King said he initiated a N3,900 transaction on May 25, and it also turned out to be a failed transaction.

“On May 25, I also got a debit of N3,900 but it was not credited. This one happened in the supermarket,” he said.

READ ALSO: Six Months After, First Bank Still Holds Ekiti Doctor’s $350

King told FIJ that he reached out to First Bank via Instagram after his efforts at the bank proved fruitless. He was told the debits had been resolved and his account credited.

Debit Alert

“I did not see any refund. So I went to the bank again and made a report narrating that I experienced failed transactions on three consecutive occasions. As I am speaking to you now, nothing has been done about it,” he said.

King testified that banking at First Bank was not a good experience for him. “I have patronised other banks, but only First Bank has been stressing me. I have many other debits that I can no longer track, but these ones are still very fresh in my mind because of the inconvenience it caused me,” he said.

FIJ made several calls to First Bank for comments, but they were not answered. An email sent to them had also not been responded to at press time.

Published 22nd Jun, 2022

By Basit Jamiu


Our Stories

In New Video, ISWAP Claims Responsibility for Kuje Prison Attack

Abba Kyari

EXCLUSIVE: How Red Cross’s Iron Doors Saved Abba Kyari from Death at the Hands of Terrorists in Kuje Prison

Ike Ekweremadu

NIMC Tells Court Why It Can’t Obey Ruling to Release David Ukpo’s Data to Ekweremadu

Kuje Prison

THE INSIDER: Boko Haram Gave 15-Min Quranic Lecture to Kuje Inmates Before Setting Them Free

All Boko Haram Suspects in Kuje Prison Escaped During Invasion, Says Defence Minister

MI Reveals Rapper Eedris Abdulkareem Needs Help to Overcome Kidney Failure


Afialink Int’l Receives N2.95m From Customer But Fails to Deliver His Car

Ukrainian Refugee Who ‘Snatched’ Benefactor’s Husband in the UK Now Partially Blind

‘They Dislocated My Finger and Drank Gin’ — ‘EndSARS Lawyer’ Ridwan Oke Recounts Ordeal in the Hands of Law-Breaking Policemen

OPEC Secretary-General Sanusi Barkindo Dies in Nigeria