@csrf
Green Africa Airplane

27.06.2022 Featured Green Africa Airways Promised to Refund Customer’s Money in 20 Days. 3 Months After, She Hasn’t Received It

Published 27th Jun, 2022

By Emmanuel Uti

Simileoluwa Ogunsusi, an Abuja-based contractor, has accused Green Africa Airways, a Nigerian airline company, of failing to refund her money months after she cancelled her flight with them.

Ogunsusi told FIJ that she cancelled her flight in April when the airline company kept rescheduling her flight.

She stated that she booked a flight with Green Africa Airways for N67,000 in the first week of April and was scheduled to travel on April 24. However, her flight from Abuja to Benin and back did not happen because the airline did not keep to their words, she said.

READ ALSO: After FIJ’s Story, Green Africa Airways Refunds Customer’s N156,000

“They changed my itinerary more than 10 times from the day I booked my flight,” Ogunsusi told FIJ. “They kept changing the time and eventually changed the date for both my to and fro to another day.”

Ogunsusi's booking confirmaton slip
Ogunsusi’s booking confirmaton slip

The contractor said she cancelled her flight after the recurring disappointments and requested a refund.

“Green Africa Airways told me to wait for 20 working days, but I have continued to wait since April. Now, June is about to end,” she stated.

READ ALSO: After FIJ’s Story, Green Africa Refunds Customer for Cancelled Flight

“I have sent close to 20 emails to Green Africa Airways to find out when I will get my refund, but they are not being responsive. This is what they have done since April.”

Ogunsusi's flight rescheduled
Ogunsusi’s flight rescheduled

When FIJ called Green Africa Airways, their call representative said Ogunsusi had been long overdue for a refund.

“She should exercise patience. I will resend her name for a refund,” he said.

Leave a Reply

Your email address will not be published. Required fields are marked *


Published 27th Jun, 2022

By Emmanuel Uti

Advertisement

Our Stories

Breaking news

BREAKING: CBN Raises Capital Base for Big Banks to N500b

Nigerian Army

Why Declaring 8 People Wanted for Okuama Massacre Puts Nigerian Army in Contempt of Court

KFC

4 Times PWDs Accused KFC of Discrimination in Different Countries

FIJ Longlisted for One World Media Award — The 3rd Time in a Row

Okuama Resident Who Said Slain Soldiers Were Not for Peacekeeping on Army’s Wanted List

Month-Long Power Outage Forces UCH Doctors to Perform Surgeries With Phone Lights

Army Names 8 People Wanted for Okuama Massacre

LP Reserves 2027 Presidential Ticket for Obi

‘For His Disability, KFC Humiliates Ex-Governor Gbenga Daniel’s Son at Lagos Airport’

Jail

Lagos Resident Sentenced to Life Imprisonment for Sexually Assaulting 5-Year-Old

Advertisement