Published 18th Feb, 2021

By Kolajo Onasoga

Members of the public who paid for hair from online hair vendor @Mizwanneka but did not get it or were given far inferior quality of hair have come out to share their experiences.

The complaints were lodged on social media, particularly Twitter and the FIJ website, on Wednesday and Thursday after FIJ’s story exposing Nwanneka Dorcas Nkumah, CEO Mizwanneka Hair’s track record of failed promises to customers and outright non-delivery of service without commensurate refund of funds.

Some of the comments on FIJ’s wesbite read:

“She will always deliver nonsense to you, she advertised the real hair collect your money and deliver low quality hair. Mine was like sponge after 3months.” — Chineyere

“Finally people have spoken up, it was only December/January that I went to war in her store and I still got substandard goods!! And her staff had guts to insist it was the same and required styling. She needs to feel the impact of this.” — Mayus

“I and my sister purchased hair from her too in October 2020. It took over 2 months before the hair was available for pickup, and when we got it, all 4 packs of hair were totally different from what we ordered. From hair color to texture to volume and to even length. All we could do was regret because at the store, no one would even answer you when you complain.” — Joy

“She’s a thief. I have more evidence to prove what you’ve just written.. personal experience!! Although I got my money back because I was ready for her with soldiers and Lawyers. My money wasn’t in the 100s but no one should be allowed to subdue people who are paying for a service. Her staff are all trained to bully people. Again, she’s a thief! Btw “no refund policy” doesn’t apply if the vendor does not deliver your order at the stipulated time. What you would be requesting for is a return of your money not refund.” — Thie

“Nwanneka is not just a scam, she is a thief… she took my 296,000 and delivered worse than nonsense hairs to me after 4-5 months . My hard earned money, it’s high time she paid for the pain she caused people. It’s really wicked and inhuman of her… I call tire sotey den stop to pick my calls, the kind ignore them stone me eh, nah God go destroy that demon in human for…” — Chinenye Charlotte

“Oh so finally we will get justice. I have proof of how she scammed me of over 130,000 naira. I called her out after all my messages were ignored and what I got in return was a call from her staff almost threatening me for making a post about it . Its shocking how she gets away with all these fraud.” — Frances

“Same here. She is a real scammer. Ordered nine hairs from the 30 under 30 sales in December. Kept on pleading for them to deliver. Nwanneka herself even insulted me on Instagram when i messaged her. After four months 7 out of nine were delivered…and guess what. Fake smelly hairs. My hard earned money gone. I have been sending message to them ever since but they wont even respond. Am ready to take this matter up.” — Nne

“Finally, the D-day is here. I knew she wld be caught some day. Nwanneka is a big scam. She sold useless hairs to me. The hairs takes forever to be delivered & when you get them, they are fake hairs. When you complain,she’ll insult and block you. She has blocked me but not after i told her my mind. She’s a big scam. Her rudeness is what I can’t stand. She’s competing with herself really.” — Nina

“Big time scammer…I told her that her doom is near… I complained about getting a different hair from what I ordered and the only thing the customer rep could say was, sorry for the inconvenience… I weak o” — Pweety.

Twitter is where majority of the comments were made, with at least 41 of them directly or indirectly indicting Mizwanneka. One Twitter user Adenike said: “Wanneka that sold sponge to my sister in law in Canada.”

Other comments are below:

I’m shocked Nigerians just realized this lady is a very big scam,have known since 2017,she is indeed a very big scam.

— Helen Salami (@salami2Helen) February 17, 2021

She doesn’t use Kanyamata, girls are just stupid and would condone any behavior from a girl they deem superior in class.
If you order from her IG she will first check your page to see if you’re worthy of the hair you’re lying for and if you’re not they’ll sell fake to you!

— 🌸 Orgasm.NG 🌸 |#EndSars (@orgasmdotng) February 18, 2021

Her scams always works because of this her sales strategy… always selling fake and her customer service is zero

— TOP NOTCH BITCH (@ChiomaMaureen15) February 18, 2021

She sold a fake hair to my girlfriend who recently traveled to Uk. That one has been lamenting on my WhatsApp. Let me screenshot for her 😂😂😂

— YourFavouriteNurse 💙💙 (@Sommiiiee) February 17, 2021

She always gives you a different hair from what you paid for
I can never fall victim again

— Chronicles of Jane🛡🌍 (@caramel_jane) February 18, 2021

People have been complaining about this woman for ages

How does she still have customers

— SirReadsALot (@Funmi_TJ) February 18, 2021

Lol! The sponge I bought from her is still somewhere in this house total waste! She mixes her hairs. And her CS people are so damn rude!

— Chun Lee 春丽 (@aarsheedah) February 18, 2021

I kukuma still have closure this woman is yet to deliver, since I paid in July.

Eez not kukuma her fault sha, na me.

— A Masterpiece (@hayormeday_t) February 18, 2021

Order that will take 4months and u’ll still not get it. She will wait, gather peoples monies them make order. One delivery took 8ms and it was fake hair. Nothing like what was advertised.

— BKNY (@Buka_Inc) February 17, 2021

I’ve been hearing complaints bout this woman. Didn’t know it was this bad. They said she only sells good hair to celebs

— Swash (@swashniggress) February 17, 2021

For the past 3 abi 4 years, i have seen a lot of people complain about this vendor.
Who are the people still patronizing her??

— PORT-HARCOURT FABRICS VENDOR (@Violetfab) February 18, 2021

Anyways I won’t fall for whatever it is again never!! You will call, before dey pick wahala on top your airtime,if @_chifenma did not go to their store and selected another replacement for the hair i order since sept. I will still be calling dem by now..Hairbywanneka never again

— ❤ODII ❤ (@OdiiGold) February 18, 2021

@roses4we I’ve always known this babe is a scam… cos why I go pay for hair and it will take almost a year..

— Ada-Dinta-Mide CRUISE (@creme_pearlie) February 18, 2021

Wanneka na old gist😂😂

I can never buy from her again. I’ve had to cause trouble at her store before because what they gave me looked nothing like what was advertised. Product quality is zero and the customer service is terrible.

Now, it’s royal hairs or nothing.

— Baby Whale (@_unwana) February 18, 2021

I’m yet to receive my frontal since May last year . Bundles were delivered like four or so months after order, till today no frontal. I’ve kuku gone to buy frontal and wig somewhere else… Hair started sponging after like 2 days…

Customer service is zero.

— 👸 (@oochay_) February 17, 2021

Buy at your own peril. I bought like 6 different hairs from her. Eventually stopped when I chased one hair for almost a year and she claimed coronavirus affected delivery. Customer service multiple minus 0. She eventually delivered after I wrote her a quasi legal letter

— Enygma (@Enygma40645457) February 18, 2021

Person wey dupe my sister of hair products… @chubychoo nature is coming fast for her

— OGBENYEALUM😘😘 (@Chim_amakaa) February 17, 2021

Ordered a few times some years back and figured it wasn’t worth the stress dealing with her. You never get the same product you ordered or you dragged and called and called to get your order.
2019, a friend calls from the US and asked to help her pick up a wig. I asked from where

— Adebola (@deronk) February 17, 2021

She has been holding my hairs since April or May till date. No refund no hairs.

— Sarah (@sarahogodo) February 17, 2021

I have being a victim , delay in receiving hair and product not as advertised, totally fake hair. I just took it as a loss and blocked her on all social media platforms.

— Ms Mamas (@ekiuwa08) February 17, 2021

Every single woman i know has had hair issues with this lady. Her jazz must really be strong.

— The Man (@Mrjemba) February 17, 2021

I remember buying from her and 3 months later I was almost going on dry fast just to get my hair.
I saw people lamenting about no delivery on her page and I also contributed.. fiam,she blocked me but delivered my hair in 4days.
I am glad she blocked me and saved me from stress!

— Tee-precious (@tobsprecious) February 17, 2021

That’s a lie… I have a celebrity friend that paid for hair and waited for over 6months before getting the hair, then ended up getting sponge!

— Dr. Uwa🤍 (@BestOsayuwame) February 17, 2021

Mizwannaka is a major con artist. My friend suffered in her hands on 2 separate occasions. Fully paid for hairs that took close to 1 yr to deliver. I’ve always wondered why people patronized this lady. Don’t even talk about her embarrassing customer service Big scammer.

— Yamai (@ThisisYamai) February 17, 2021

Please I have a friend that has also been a victim of this scam. If there is a group effort to sue please she would be very Interested to come forward with receipts. Thanks

— Force Majeure #EndSARS (@G4cHaMp) February 17, 2021

Some of the victims have, others consider the cost and stress of doing so. The justice system in Nigeria is pathetic. My friend that was scammed in 2019 while breastfeeding filed a suit at the high court. Till today, court did not call for sitting.

— Patience Salami (@patsalami) February 17, 2021

Somebody shout Ole🙄🙄🙄

— AAkporoh (@AAkporoh) February 17, 2021

Omo I am also a victim, that woman is a pure scam

— Ibifuro🦄🔱🌎 (@realibj1) February 17, 2021

I used to buy from her! I can 100% confirm that story is true! I even went for her in store sales last Tuesday! I left without buying anything! Because the price tag and quality of hair did not match rara!!’ Awoof! My ass! The quality of hair was poor! pic.twitter.com/OWy32mGYn0

— Times2020. (@Times20201) February 17, 2021

Wanneka that sold sponge to my sister in law in Canada

— Adenike (@smileynike) February 17, 2021

This is not the first time i am hearing of her ways. That she mixes hair, uses customers money to order the hair first etc. Remember the twitter scandal at one time where a customer posted screenshots of her rude comments.

— Frances (@Phransaise) February 18, 2021

Why is she threatening you? She gave her own side of the story. It’s left for the public to decide who to believe. Threatening you reiterates the fact she is guilty of all her customers accused her of

— Princess Florence of Greece and Denmark (@onyebebe) February 17, 2021

Dont know about the Kayanmata. But selling bad hair and ‘promise & fail?? Yes! I once watched like a spectator at one of her pop-up sales. Girls were so mad, they were ready to beat her up. Wanneka had to hide. Went to buy hair but ended up buying poundo and afang soup.

— naydu! (@nerdy_ned) February 17, 2021

Don’t know how people are still falling for her tricks. She’s such a dubious business person.

— maureen (@gozreen) February 17, 2021

Years ago she had a fall out with a client on IG and sent a DM saying “my followers and customers worship me ” I knew something was dark about that woman. Her cup is full and God will expose every veil she has used to blind and manipulate people.

— Lynlyn (@Tresbodorganics) February 18, 2021

someone told me the same thing when i posted yesterday so i didn’t order again, thank God.

— Onyinye (@tiredearthling_) February 17, 2021

Wanneka scams people,she sells nothing but fake hairs and takes months to deliver one of two https://t.co/iQtSEM4gjN human feelings whatsoever.

— Motunrayo (@__dekan) February 17, 2021

U can ask @bimbo_cash she has been on this for over two years now that woman is a big fraud

— Joy Urelee (@JoyUrelee) February 18, 2021

Let them sue and I and thousands of real innocent women she has scammed will come out with our stories. Nemesis will catch with her and her team.

— Patience Salami (@patsalami) February 17, 2021

My guy you don’t even have problem, there are more than enough witnesses on ground. That lady and her entire ‘establishment’ is a scam

— Malcom S (@SeyiRon) February 18, 2021

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