@csrf
FCMB

26.05.2021 Business Six Months After, FCMB Fails to Refund Customer’s N66,000

Published 26th May, 2021

By Damilola Adeyera

For close to six months, First City Monument Bank (FCMB) has failed to rectify an unauthorised financial transaction that took place on the account of one of its customers. 

The customer, Barka Mohammed, told FIJ his FCMB account was hacked on November 6, 2020 at about 8pm and N66,000 was debited from his account. 

Noticing this transaction on his account, Barka said he notified FCMB on this development. He also reached to out Kuda Bank, where the money was transferred to. Kuda Bank told him FCMB was yet to open a correspondence with them. 

“I’ve banked with FCMB Since 2014 and even if I’m not a millionaire, I’ve history with them and records will show they’ve profited off me multiple times. All I want is my money back and the individual prosecuted,” Barka told FIJ. 

In April, when FIJ reached out to FCMB for comments on the matter, Ernest Ipogah, its Customer Service Representative, promised to look into the situation and find a solution. 

“Please be informed we are in receipt of the customer’s complaint and this is being investigated. Once we have the outcome of the investigation, the customer will be notified with our feedback.” Ernest Ipogah wrote.  

On Monday, FIJ emailed FCMB for an update on their investigation, but two days later, a reply from the bank is still being awaited. 

Now running out of patience, Barka says he’ll sue the bank.

Leave a Reply

Your email address will not be published. Required fields are marked *


Published 26th May, 2021

By Damilola Adeyera

Advertisement

Our Stories

Policemen

Police Threaten Man With Arrest After Reporting Social Injustice to FIJ

How Police Gave Up, Let Confessed Murderer KillaBoi Off the Hook

Clothing Vendor Mercy Jacob Blocks Ibadan Resident Without Delivering N83,000 Order

FACT-CHECK: NOA Claimed Nigeria’s per Capita Income at ‘$2.20’. An Impossible Figure

REPORT: AfDB Deems Nigeria’s First Phase Performance in $210m Agro-Industrial Project ‘Problematic’

Reported Contract Fraud in Finance Ministry Prompts Reps’ Call for Investigation

Afriex Denies Receiving Customer’s N220,000 for 29 Days but Access Bank Disagrees

Despite FRC’s Stance, Companies Continue to Violate IFRS, Underreport Claims

Police presence at a protest scene

VIDEO: Police, Air Force Officers Exchange Blows Over Drug Suspect in Delta

UI Students Protest Halls’ Exemption From Restored UCH Power

Advertisement