Olamide Ajisafe, a student of the Federal University of Technology, Akure (FUTA), has fingered SportyBet in the disappearance of N225,000 from his United Bank for Africa (UBA) account.
Ajisafe told FIJ that he received a series of debit alerts on his account for transactions he never authorised on May 8. The student also said after reviewing the incident, he discovered that a total sum of N225,000 had been debited from his account and transferred to his SportyBet account.
“I own a SportyBet account which I linked with my UBA account,” Ajisafe told FIJ.
“On that day, I received debit alerts from UBA and realised that N225,000 had been transferred from my account to the SportyBet account without my consent.
“I then tried to log in to my SportyBet account but could not, and it immediately felt like someone had hacked my account.
“When I contacted SportyBet’s support unit to lodge a complaint, they helped me retrieve my password so I could access my account.
“I later asked that the account be deactivated to prevent the hacker or hackers from moving the money out of the account, and they deactivated the account.”
Ajisafe also stated that despite the online betting company’s assistance, he couldn’t get his money back.
“After I got my account back, I told them to reactivate the account so I could withdraw my money, but they did not,” he said.
“They only gave inconsistent explanations. I have submitted all the documents they asked for and they confirmed them.
“On Tuesday, I got a message from them in which they stated that the account would be permanently deactivated. They said the account was not linked with my BVN. They also claimed that they found another account that was linked with my BVN, an excuse I found ridiculous.
“They want me to forfeit the account I have my money in and continue with another account that may probably have zero balance. They also gave me a new phone number with an existing account and want me to continue with that account.”
Ajisafe also said he suspects the company of carrying out an internal fraud, going by the way the indiscriminate deduction of his money is being handled.
“I suspect fraud. They blacklisted my number and prevented me from calling them. I can no longer reach them with my number, but if I call with another number, it connects,” he said.
FIJ made several phone calls to SportyBet but the line did not connect. An email sent to them had also not been responded to at press time.
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