Bernard Bakpol, a Union Bank customer, has raised a complaint about how a sum of N435,000 vanished from his account on January 31 even though he did not perform any transaction.

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Bakpol, a businessman based in Rivers State, told FIJ that the last transaction he made was on January 29, with a trusted Point of Sale (PoS) agent, and that he never compromised his account details in whatever form.

“The last time I transacted on the account with a PoS agent was on January 29, 2023,” he said.

“At the time the debit transactions were going on the account, that was on January 31, my ATM cad was with me and not stolen, neither was it missing. I just woke up to a series of debit alerts of N180,000, N100,000 and N10,000.”

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Bakpol noted that after lodging a complaint at the bank branch on February 1, a sum of N190,000 was recovered, adding, “It’s a business money and my business is really suffering. If you can help me get the remaining money”.

As of press time, Union Bank had not responded to an email sent by FIJ on April 14 for comments.