Victor Akinsola, a Lagos-based laboratory scientist, has accused Wallets Africa, a financial technology firm, of holding on to his money without giving him value or allowing him access to a service.

Akinsola told FIJ that the company has continued to hold on to his N6,000 since September 6 without allowing him to enjoy the service that prompted him to use their application.

The scientist said the issue has been on for a while, and that Wallets Africa has continued to ask him to exercise patience without proffering any solution.

READ ALSO: Customer’s N250,000 Still With Wallets Africa Days After Failed Transaction

“After I downloaded the Wallets Africa app, I submitted the details required of me before depositing N6,000. Since then, I have not heard from them,” Akinsola said.

“They have continued to ask me to be patient, which I have always been. But after giving them some time, they still have not come up with a solution.”

He said he also contacted Wallets Africa on Twitter, Instagram, and the special chat section on their application, but got no response.

READ ALSO: Several Days After Failed Transaction, Wallets Africa Still Holds Customer’s N80,000

“I sent them messages everywhere – Twitter, Instagram, and on their app – but got no response from them. It was when I was doing some checks on Twitter that I realised they had been running a shady business,” he said.

“I was only trying to get a dollar card to make a transaction on Apple Music, but now my money is stuck.”

FIJ made several phone calls to Wallets Africa via its official line but they were not responded to. A text message sent to the software company had also not been responded to at press time.