{"id":122784,"date":"2022-12-14T18:01:51","date_gmt":"2022-12-14T17:01:51","guid":{"rendered":"https:\/\/fij.ng\/article\/?p=122784"},"modified":"2022-12-26T23:26:54","modified_gmt":"2022-12-26T22:26:54","slug":"kuda-restricted-customers-account-without-explanation-one-week-after-he-still-cant-access-his-money","status":"publish","type":"post","link":"https:\/\/fij.ng\/article\/kuda-restricted-customers-account-without-explanation-one-week-after-he-still-cant-access-his-money\/","title":{"rendered":"Kuda Restricted Customer&#8217;s Account Without Explanation. One Week After, He Still Can&#8217;t Access His Money"},"content":{"rendered":"\n<p>Gbenga Israel , a Lagos resident, has accused Kuda Bank, an online financial institution, of placing restrictions on his account without explanation.<\/p>\n\n\n\n<p>Israel told FIJ he was about to withdraw some money on December 7 when he found out that his account had been restricted.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/fij.ng\/article\/weeks-after-transaction-kaduna-businessmans-n367000-still-hangs-between-kuda-and-gomoney\/\" target=\"_blank\" rel=\"noreferrer noopener\">READ ALSO: Weeks After Transaction, Kaduna Businessman\u2019s N367,000 Still Hangs Between Kuda and GoMoney<\/a><\/strong><\/p>\n\n\n\n<p>The frustrated Kuda Bank customer has shared his ordeal on Twitter several times, tagging <strong><a href=\"https:\/\/twitter.com\/joinkuda\" target=\"_blank\" rel=\"noreferrer noopener\">the bank&#8217;s official handle<\/a><\/strong>, but no positive response yet.<\/p>\n\n\n\n<p>\u201cI have been using Kuda for over two years and nothing like this has ever happened to me,&#8221; he said.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fij.ng\/article\/wp-content\/uploads\/2022\/12\/Twitter-.jpg\" alt=\"A screenshot of one of his Tweets regarding the restricted account.\" class=\"wp-image-122794\" width=\"448\" height=\"435\" srcset=\"https:\/\/fij.ng\/article\/wp-content\/uploads\/2022\/12\/Twitter-.jpg 716w, https:\/\/fij.ng\/article\/wp-content\/uploads\/2022\/12\/Twitter--300x292.jpg 300w, https:\/\/fij.ng\/article\/wp-content\/uploads\/2022\/12\/Twitter--646x628.jpg 646w\" sizes=\"(max-width: 448px) 100vw, 448px\" \/><figcaption class=\"wp-element-caption\">A screenshot of one of his Tweets regarding the restricted account.<\/figcaption><\/figure>\n\n\n\n<p>\u201cWhen I wanted to withdraw some money last week, they said I should send a proof of transaction for a particular amount of money I received in my account in October. <\/p>\n\n\n\n<p>&#8220;But even after sending it to them and even uploading my CAC document, the issue remains unresolved. No response whatsoever since then and no customer relationship. And I think it&#8217;s the norm for them because I see a whole lot of people with similar complaints.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/fij.ng\/article\/two-months-after-atm-dispense-error-kuda-bank-has-not-returned-businessmans-money\/\" target=\"_blank\" rel=\"noreferrer noopener\">READ ALSO: Two Months After ATM Dispense Error, Kuda Bank Has \u2018Not Returned Businessman\u2019s Money\u2019<\/a><\/strong><\/p>\n\n\n\n<p>\u201cIf Kuda is not trying to steal money, why can&#8217;t they exactly say what they want from me?<\/p>\n\n\n\n<p>\u201cIt is extremely unbearable. If they don&#8217;t want people to use their bank, then why allow us to have an account?&#8221;<\/p>\n\n\n\n<p>FIJ emailed Kuda for comments, but no response at press time. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gbenga Israel , a Lagos resident, has accused Kuda Bank, an online financial institution, of placing restrictions on his account without explanation. Israel told FIJ he was about to withdraw some money on December 7 when he found out that his account had been restricted. READ ALSO: Weeks After Transaction, Kaduna Businessman\u2019s N367,000 Still Hangs [&hellip;]<\/p>\n","protected":false},"author":78,"featured_media":74002,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[784,9],"tags":[85,4684,4692,864,41,9831],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.6 (Yoast SEO v22.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kuda Restricted Customer&#039;s Account Without Explanation. 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