Bolaniran Adeyale, a Lagos-based banker, has accused Zamorah Fashion Store, an online shopping platform on Instagram, of withholding her N13,000 after refusing to deliver the products she ordered.
Adeyale told FIJ she made a payment to purchase a black jacket and a navy blue turtle neck on March 25, but did not receive the items she paid for.
“I have chatted with the store on Instagram and WhatsApp, but I am yet to receive my money,” she said.
Adeyale also said when she complained on the company’s Instagram page, she noticed she was ignored and eventually blocked.
“I realised they did not respond to my messages and their followers were not seeing my comments. It was then I realised they had blocked me,” she said.
“Then I chatted with them via WhatsApp. They asked me if I would wait till the end of June and I said I wouldn’t, that I wanted my money.”
FIJ sent a message to Zamorah on their Instagram page, but it had not been responded to at press time.
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