Tailorson Nwani, a Lagos State-based lawyer, has narrated how N600,000 disappeared from his Guaranty Trust Bank (GTB) account without his authorisation.
Speaking with FIJ, Nwani said the incident happened on April 3.
“I first sensed something was wrong when I tried making a payment via my GTB mobile application on March 30 but could not do so,” said Nwani.
“I had to suspend the transaction I intended making during that period.
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“On April 3, I needed to make payments for some goods purchased by my wife, and this time, I could access the mobile application.
“Despite being able to successfully log in this time however, I could not carry out transactions. The application restricted me from sending money and it kept on asking me to answer security questions.
“I was shocked because I had been using the application for many years and this had never happened before.”
Nwani said he sent several emails to the bank’s customer care unit but did not get any response.
“All of a sudden, I received three debit alerts of N200,000 each,” Nwani said.
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“After this, I immediately reached out to the bank via email, but they could not give me a convincing response on how my money disappeared. It is still quite shocking that a whole N600,000 has been stolen from a mobile application that has a hardware token that can only be used by me.
“This is purely an inside job and GTB must return my money. This also simply means that our funds are no longer safe with Nigerian banks.”
On April 7, FIJ sent emails to Cornelius Onuoha, one of GTB’s spokespersons, and the bank’s customer care unit for comments, but they had not responded at press time.
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