Jelilat Gbadamosi, an Oyo State-based accessories merchant, has accused Access Bank of debiting her a total of N45, 000 for its Visa Signature Debit Card she requested in January.

Gbadamosi told FIJ that since she picked up the card in March, it has not served the purpose for which she requested it.

“Because I deal in the importation of goods, I tried paying for the purchases I made online with the card, but to my greatest surprise, I was unable to,” she said.

READ ALSO: A Month After Failed ATM Withdrawals, Photographer’s N40,000 Hangs Between GTB and Access Bank

“After several futile attempts, I decided to visit their branch at Bodija, Ibadan, the following day to lodge a complaint. It was at the branch that I was told that due to the new CBN regulations, I would not be able to make purchases of more than $50.

“I said $50 for what? And you have debited me of N22,571? I however accepted my fate and moved on.

“The sad part is that before I requested for the card, Access Bank officials had assured me that I would be able to make web purchases of up to $2,000 with it. Now, the card is useless because it cannot serve any meaningful purpose for me.

READ ALSO: Ukrainian Refugee ‘Snatches’ Husband From British Lady Who Housed Her

“But to my surprise, I was debited the same N22,571 yesterday. They called it the quarterly charges on the card I collected. A card I could not even use? It was not even stated that I would be making any quarterly payment when I requested for the card.”

Gbadamosi also said that while requesting for the card in January, Access Bank did not tell her it would be automatically debiting her account for any charges on a quarterly basis.

“They even told me that I would have to be the one to decide whether I would still want to continue using the card or not after the first three months,” she said.

READ ALSO: ‘Withdraw Soldiers From Biafra Land Now’ — Warning Letter Found Near Severed Head of Abducted Anambra Lawmaker

“Now, they have deducted over N45,000 from my account over a card that has not served any purpose. I did not also tell them I was interested in any renewal of the card.

“To make matters worse, when I visited one of their branches again to register my displeasure, I was told that the debited amount would not be reversed. Access Bank has not only succeeded in breaching our agreement, they have also not rendered any service.”

FIJ made several calls to Abdul Imoyo, Access Bank’s head of media relations, but they were not answered. A text message sent him had also not been responded to at press time.