FIJ has received numerous complaints of bank customers losing their cards at Automated Teller Machines (ATMs) only to lose all their money seconds later.

Most ATMs require a debit or credit card with a personal identification number (PIN) to access banking services and cash transactions.

Some Nigerian banks responded to FIJ’s inquiries, promising to refund all that was lost to the affected customers when asked about sudden unauthorised ATM transactions, while others struggled to provide cogent explanations.

READ MORE: Old Man Debited N231,000 After Zenith Bank ATM Seized His Card

FIJ has now seen footage of an ATM made to capture details of bank cards, including their respective PINs.

The undated video shows an ATM at a filling station with an extra set of keys fitted underneath the keys customers punch their PINs on.

What makes this footage more concerning is the fact that customers would have never noticed the second pair of keys picking up their PINs if not by chance.

READ ALSO: GTB ATM ‘Seized’ Lagos Resident’s Card, Then She Got N170,000 Debit

Customers cannot go about vandalising ATMs just to find out if they have a compromising system under the hood of the machine.

Banks in Nigeria still do very little to assure their customers of security of their financial details at the ATM.

Many are reluctant to release CCTV footage to customers as forensic evidence of theft at ATMs. Other banks simply fail to explain how an ATM card disappeared in the bank’s ATM only for hundreds of thousands of naira to go missing a few minutes later. A compromised ATM may not be too far from the truth, if it is not the truth.