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27.01.2023 Featured Zenith Bank Sends N3.23m to Lady Who Lost N4.039m, but Access Holds On to the Rest

Published 27th Jan, 2023

By Abimbola Abatta

Zenith Bank has returned N3.23 million to Chiamaka Agim, a Lagos State resident whose N4.039 million was erroneously deducted on January 9.

FIJ had reported how Zenith Bank earlier told Agim that she would only get N800,500 out of the debited N4,039,900.

However, the bank returned N3,239,400 on the evening of Monday, January 16.

The Zenith Bank customer had shared a post yesterday on her Twitter page about the refund.

While speaking with FIJ on Friday, Agim said the bank contacted her on that Monday to update her on the refunded money.

‘Thank God You’re Alive’, Zenith Bank Tells Customer Who Lost Over N4m to Strange Debits

“I did not receive any alert because they had to put my account on hold after the incident happened. I was asked to come to the bank the following day,” she said.

“When I got to the bank, my account statement was printed and I saw that they had credited my account with N3,239,400 around 7.30pm on Monday.”

She said she learnt that the remaining N800,500 was still with Access, one of the two banks where the money was transferred to.

N800,500 Is All You Can get, Zenith Bank Tells Customer Whose N4m Was taken Without Authorisation

“Zenith Bank said it’s not their fault at this point, that it is Access Bank that is holding on to that money. They said Access Bank said the money would not be released unless a court order is issued.”

She told FIJ that she had filed for a court order to mandate Access Bank to refund the remaining money.

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Published 27th Jan, 2023

By Abimbola Abatta

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