Aiyeloso Babajide, a Lagos-based entrepreneur, has narrated how N100,000 was withdrawn from his Guaranty Trust Bank (GTB) account fraudulently.
Babajide told FIJ that the money was withdrawn from his account without his consent on June 13 after he performed an ATM transaction at the Omole, Lagos, branch of the bank.
“On June 13, I was going to the airport with my wife but stopped to use the ATM at the Omole, Lagos GTB branch,” he told FIJ.
READ ALSO: GTB ATM ‘Seized’ Lagos Resident’s Card, Then She Got N170,000 Debit
“After using the ATM, I stepped into my car only to receive tons of messages from my bank. I was surprised because I had blocked messages from GTB when I lost my phone.
“I didn’t pay attention to it at first, but when I checked, I saw onetime passwords from the bank. I looked further and discovered that N50,000 had been withdrawn twice aside from the withdrawal I initiated.”
The entrepreneur said he immediately entered the banking hall to lodge a formal complaint but it seemed the bank officials had been trained to make excuses for fraudsters.
“Since I was still at the bank, I entered the banking hall to complain to the officials, but it appeared that they had been trained to lie for fraudsters or connive with them,” he told FIJ.
“They insisted that someone must have gained access to my phone without my consent, even though my phone was with me. I told them nothing of such happened.
“Then they said someone must have peeped at my pin while I was using the ATM, but when they checked the CCTV, nobody was behind me.
“To my shock, they even said that breaking into someone’s phone was a global phenomenon and it was beyond the bank’s control. GTBank didn’t offer to help or provide on how to recover the money.
“N100,000 is a lot of money to lose at this time. I just need my money back from GTBank.”
When FIJ sent an email to GTBank on Friday, the bank was yet to respond at press time.
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