Ngozi Kachi Onyeluo, the CEO of Kachi Hair Beauty and daughter of popular Nollywood actor Ireti Doyle, issued out 16 cheques last week for a total of N12million to customers who had paid for hair and had waited for close to two years with no delivery made. The amounts refunded were each between the range of N77,000 and N6.5 million.
The refund comes after FIJ’s story about hundred sof ladies who had sought to buy hair in bulk from Kachi but did not get their deliveries or money back. Kachi’s business, which they labelled a scam, grew in wide proportions due to the influence of her mother Ireti Doyle.
So far, more than 106 customers are still awaiting their refund. Despite owing millions of naira to many of her customers, Kachi went on sales tours round the country, ignoring requests for refunds on the comment sections of her page.
Babatunde Irukera, Director-General of the Federal Competition and Consumer Protection Council (FCCPC), had indicated interest in the case, saying: “To the extent that a supplier, manufacturer or distributor has made misleading statements to consumers (not trade partners), there’s a violation of the FCCPA. To the extent that a supply contract or expectation to consumers is unfulfilled, the FCCPA is interested.”
The Economic and Financial Crimes Commission (EFCC) was also petitioned but no arrest has been made. FIJ also learnt that the Nigeria police is heavily involved in the case around Kachi scamming customers.
Earlier in the month, the police in Enugu arrested two of her staff while participating in a sales tour at Olive Gate Hotels and Suite at Independence Layout.
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