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30.11.2023 Featured Mysterious Disappearance of N450,000 Takes Sleep Away From Ecobank Customer

Published 30th Nov, 2023

By Emmanuel Uti

Daniel Ameh, a resident of Kaduna State, could not find sleep on October 20 when N450,000 disappeared from his Ecobank account without his permission.

Ameh told FIJ that prior to the unexplainable deduction, he had used Ecobank for 15 years and had not experienced any unauthourised transactions of the sort on his account.

He said that the time was about 10 pm on the third anniversary of the EndSARS protest, when, out of the blues, he received a debit alert for what amounted to N450,000.

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According to Ameh, it was the alert that took sleep away from him, as he could not understand why or where the debit alert came from.

Ameh's statement of account
Ameh’s statement of account

The following Monday, Ameh went to an Ecobank branch on Kachia Road in Kaduna to complain to their general manager, who promised to resolve the issue after an investigation.

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“I told the bank that I was sure I had not given out my pin, and that I did not know how the money disappeared from my account. The branch manager asked me to come back a week later, but one week became two, and to date, they are still asking me to be patient while they investigate the case.

“I am not satisfied. They have been investigating for a while and making promises, but this has not been helpful. I need my money back.”

FIJ contacted Ecobank for comments, but at press time, they had not responded.

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Published 30th Nov, 2023

By Emmanuel Uti

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