@csrf
UBA Branch

11.04.2023 Featured UBA Can’t Find $111 Transferred to Customer’s Account From Payoneer

Published 11th Apr, 2023

By Daniel Ojukwu

Receiving foreign currency into a Nigerian domiciliary account should be hassle-free and convenient, or so Mary Oladunjoye thought.

As a Nigerian writer with foreign clients, Oladunjoye often receives her payments in dollars via Payoneer, an American financial services company, and sends them to her United Bank for Africa (UBA) account.

In a similar fashion, she was paid $111 in early March. She transferred it to her UBA account on March 11, but the money never arrived.

READ ALSO: After FIJ’s Story, UBA Returns Customer’s Fraudulently Deducted N65,000

Speaking with FIJ, she said, “I withdrew $111 from Payoneer to my UBA domiciliary account on the evening of March 11 but never got it.

“I complained to Payoneer’s customer care, and they told me that they checked my database and could confirm that the money had been successfully sent.

“They gave me a confirmation-of-transfer slip to submit to the bank. When I took this slip to the bank, UBA told me the money was not with them.”

Payoneer's confirmation of payment transaction to Oladunjoye's UBA accounts
Payoneer’s confirmation

READ ALSO: After FIJ’s Story, UBA Returns Lagos Policewoman’s N200,000

Oladunjoye told FIJ that she went to the bank in late March but there was no resolution.

FIJ called Ramon Nasir, UBA spokesperson, on April 4, but he asked that we mail him. FIJ sent a mail hours later, and on April 5, the bank said they would look into the matter in 48 working hours.

On Monday evening, UBA said they could not trace the money as they never received it.

Leave a Reply

Your email address will not be published. Required fields are marked *


Published 11th Apr, 2023

By Daniel Ojukwu

Advertisement

Our Stories

FIJ Has More Than 15 Pending Cases, Police PRO Reveals

FACT CHECK: Has FIJ Failed to Honour Police Invitations, As Claimed By Force Spokesman Adejobi?

Peter Mbah Signs N100b MoU With Four-Day-Old Company

DOCUMENTED: The Struggles of Dean Onwuchekwa, Nigerian Soldier Who Lost Limbs to Boko Haram’s Bombs

Police Locked Me Up With Confessed Murderers, FIJ’s Daniel Ojukwu Reveals

Naira

FULL TEXT: EFCC’s Letter to Foreign Affairs Ministry Over Dollar Transactions at Foreign Embassies

To ‘Alleviate Suffering’, Niger Speaker Plans Mass Wedding for Girls Orphaned by Bandits

Access Bank Can’t Trace N200,000 Taken From Customer’s Account

‘It’s Standard Investigative Procedure’ — Force PRO Defends 10-Day Abduction of FIJ Reporter

How Gunmen Kidnapped Multiple CUSTECH Students

Advertisement