Bolaniran Adeyale, a Lagos-based banker, has accused Zamorah Fashion Store, an online shopping platform on Instagram, of withholding her N13,000 after refusing to deliver the products she ordered.

Adeyale told FIJ she made a payment to purchase a black jacket and a navy blue turtle neck on March 25, but did not receive the items she paid for.

“I have chatted with the store on Instagram and WhatsApp, but I am yet to receive my money,” she said.

Adeyale also said when she complained on the company’s Instagram page, she noticed she was ignored and eventually blocked.

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“I realised they did not respond to my messages and their followers were not seeing my comments. It was then I realised they had blocked me,” she said.

“Then I chatted with them via WhatsApp. They asked me if I would wait till the end of June and I said I wouldn’t, that I wanted my money.”

FIJ sent a message to Zamorah on their Instagram page, but it had not been responded to at press time.