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Access Bank

14.07.2022 Featured After FIJ’s Story, Access Bank Returns N20,000 Deducted From Customer’s Account

Published 14th Jul, 2022

By Basit Jamiu

Access Bank has made a reversal of N20,000 to Adisa Kamaldeen, the businessman whose account was erroneously debited on April 14 and June 30.

Kamaldeen confirmed to FIJ that he had received the N20,000 deducted from his account on April 14 as a result of a dispense error.

READ ALSO: 2 Months After Dispense Errors, Customer’s N40,000 Still Hangs Between GTB and Access Bank

“Thank you very much. I have received N20,000 of the first debit. I am expecting the remaining N20,000 soon. I appreciate all the support I am getting from FIJ,” he said.

The reversal
The reversal

FIJ had reported how Kamaldeen used his Guaranty Trust Bank (GTB) card in an Access Bank ATM on different occasions and was debited despite the ATM’s failure to dispense his money.

Kamaldeen contacted the GTB and the bank told him they would contact Access Bank. Later, the GTB told Kamaldeen that Access Bank said there was no dispense error and advised Kamaldeen to request for CCTV footage.

READ ALSO: After FIJ’s Story, Ex-Lawmaker Donates 1,000 Litres of Diesel to UCH

FIJ made several calls to Access Bank to know when Kamaldeen would receive the other N20,000 but they were not answered. A message sent to the bank had also not been responded to at press time.

Published 14th Jul, 2022

By Basit Jamiu

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