Azeezat Adegbite, a student who had a frustrating experience with Azman Air, has received her refund of N55,000 from the airline.

The student told FIJ the airline company paid her on June 20, 14 days after FIJ reported on the company’s failure to refund her money.

Overjoyed by the news, Adegbite said, “I am thankful for FIJ’s intervention. Thank you very much, FIJ.”

READ ALSO: After FIJ’s Story, Azman Air Refunds Customer’s N190,000 Withheld Since December

Adegbite had accused Azman Air of refusing to refund her N55,000 after cancelling her Lagos-Kano flight on March 20.

She diligently followed the airline’s instructions to submit a formal refund request, including the necessary documentation and her National Identification Number (NIN).

Azman Air promptly acknowledged the cancellation and assured her the refund would be processed.

Despite the airline’s policy stipulating a refund time frame of four weeks, Adegbite experienced delays and a lack of communication until the period elapsed in April.

READ MORE: After Cancelling Customer’s Flight, Azman Air Holds Her N55,000 for Months

She continued to make efforts to contact the airline through various channels, including direct messages to a staff member on Instagram. However, her attempts often went unrewarded, leaving her frustrated.

Fortunately, after FIJ’s intervention, Azman Air refunded her money.