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Paga Office

09.02.2023 Featured After FIJ’s Story, Paga Releases Customer’s Money

Published 9th Feb, 2023

By Abimbola Abatta

Mudassir Murtala, a Kaduna State Polytechnic student, has withdrawn the N9,653 in his Paga wallet.

This comes after FIJ published a story on how he was denied access to the money for over three weeks.

Murtala told FIJ that he could withdraw the money after Paga withheld it for 26 days.

“Yes, I can now access the money. Thank you so much. I am really grateful for your help.

READ ALSO: After FIJ’s Story, UBA Refunds Strange Deduction From Customer’s Money

Mudassir's Paga Profile

“Just a few days after my complaint to you, I got my money back. I really appreciate the help. Thank you. I withdrew the money on January 23.”

Murtala had funded his account with N9,800 on December 28, 2022, but Paga had denied him access to it.

After Paga deducted the deposit maintenance fee, Murtala was left with about N9,656 but could not withdraw it.

READ ALSO: After FIJ’s Story, GUO Transport Returns Money Dubiously Collected From Passengers by Driver

He told FIJ that all his attempts to withdraw the money were futile as he kept getting insufficient fund notifications.

FIJ reported the incident on January 22, and the Paga customer could withdraw the money the following day.

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Published 9th Feb, 2023

By Abimbola Abatta

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