Woven Finance, a digital payment platform, has refunded a Ukrainian student’s ₦290,000 tuition held by Wallets Africa, also a financial technology company, for two months.
The student, who asked not to be named, told FIJ on Tuesday that the company credited her account with the money on December 6, 2022.
“I am glad to let you know that Wallets Africa released my [money] on December 6, 2022. They also sent me a mail notifying me of the payment,” she told FIJ.
READ ALSO: After FIJ’s Story, Wallets Africa Refunds Customer’s N80,000
This refund came one month after FIJ published a story detailing the student’s experience and the risk of losing her studentship if she did not pay her tuition on time.
Explaining the role played by Woven, she said, “I paid the money into my Coronation Merchant Bank account. The transaction went through Woven and finally into Wallets Africa’s wallet. After I followed up with Woven, they saw the evidence and refunded the money. However, Wallets Africa was unhappy, claiming my claim was false.”
She had attempted to pay her school fees with the money in September 2022, using Wallets Africa payment channel. However, the money was stuck in the Wallet Africa account she created and the company failed to come through for her despite repeated messages.
John Oke, the chief executive officer of the Nigeria-based fintech, refused to respond to her messages on Twitter. Instead, he blocked her.
READ ALSO: Wallets Africa Denies Customer Access to Her N186,000, Then Blocks Her on Social Media
However, one month after FIJ’s story, the money was refunded.
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