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24.09.2022 Featured N3.7m Leaves UBA Customer’s Account Without Her Knowledge

Published 24th Sep, 2022

By Adebola Adewara

Taye Funmilayo, an Italy-based Nigerian, has narrated how N3.7 million was mysteriously transferred from her United Bank for Africa (UBA) account.

While speaking with FIJ, the single mother of five said she maintained her UBA account simply for savings and nothing more.

“I have a UBA savings account back in Nigeria, which I’m maintaining here. I only use the account to save the money I get from my business here in Europe,” Funmilayo said

Funmilayo's initial transaction
Funmilayo’s initial transaction

“On August 28, I got the shock of my life when I suddenly got a debit alert of N2,600 and my balance was N87. I had to quickly call my sister to ensure I wasn’t seeing wrongly. She also confirmed what I was seeing.”

The alert Funmilayo received on August 28.
The alert Funmilayo received on August 28.

READ ALSO: Economist Can’t Explain How N100,000 Left His Access Bank Account

Funmilayo said she wondered how over ₦3.7 million left her account without her knowledge.

“I’m even confused at the moment because I can’t explain how all this happened. All my cards and documents are here with me in Europe, so they were not compromised from my end,” Funmilayo told FIJ.

“I’ve never misplaced my phone, neither do I have any application on my phone that could have deducted my hard-earned money.

“I have just been crying since then.”

READ ALSO: Zenith Bank Silent as N221,000 Mysteriously Leaves Customer’s Account

The single mum told FIJ how her attempts to know what happened to her money had yielded nothing.

“That N87 balance was the only alert I got. I had to call my UBA branch in Lagos, and I was asked to do a couple of things, which I did,” Funmilayo told FIJ.

“They even told me to send them a mail, which I did immediately. They started giving dates, telling me they would get back to me regarding the investigation.

“Once it was the promised day, they would give another date, promising me that they would get back to me.”

Email from UBA
Email from UBA
Email from UBA

READ ALSO: 3 Days After Automobile Agent Reactivated Bank App, UBA Empties His Account

”I requested for the bank statement and they sent it to me. That was when I realised that the money had been removed since July. UBA never sent me alerts of deductions till the money was remaining N87,” Funmilayo noted.

“I’m currently frustrated. I just need my money back.”

Account Statement
Account Statement
Account Statement
Account Statement

READ ALSO: After FIJ’s Story, UBA Restores Customer’s Account Blocked for No Reason

FIJ made several calls to UBA for comments, but they were not answered. An email sent to the bank had also not been responded to at press time.

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Published 24th Sep, 2022

By Adebola Adewara

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