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GTBank

05.05.2023 Featured After FIJ’s Story, GTBank Reverses Customer’s N35,000

Published 5th May, 2023

By Opeyemi Lawal

Guaranty Trust Bank (GTB) has reversed N35,000 to Rayo Akinsowon, the Oyo-based producer whose account was debited twice for a PoS transaction.

Akinsowon told FIJ GTBank reversed the transaction on Thursday evening, two months after the dispense error.

“GTBank reversed my N35,000 last night, after two months,” he told FIJ.

READ ALSO: After FIJ’s Story, Klasha Refunds Doctor’s N570,000

“Thank you so much for your publication and support. God bless you, FIJ.”

The reversed fund from GTBank
The refund from GTBank

On March 16, FIJ reported how Akinsowon’s GTBank account was debited twice when he used a Baxi PoS.

“On February 24, I used a Baxi PoS for a N35,000 transaction,” he said.

“The first attempt failed because of a network problem, and the transaction was declined.

“My second attempt was successful, but a debit of N70,000 was made. I also complained immediately, and the Baxi PoS agent logged in the transaction ID with his company and asked me to reach out to my bank if I didn’t get a reversal in 72 hours.”

Akinsowon said his visit to the bank on March 6 didn’t yield results, as his problem was not solved.

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Published 5th May, 2023

By Opeyemi Lawal

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