Olumide Olaniyan, an Ondo State-based school administrator, has narrated how CamelLoan forced a loan of N6,200 on him and extorted an additional N5,500.

Speaking with FIJ on Friday, Olaniyan stated that he was browsing through CamelLoan app trying to understand their terms and conditions when his account was suddenly credited with N6,200 by the agency.

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“On November 17, I downloaded an app on my phone. I was simply checking and accessing how the agency operated in terms of interest charges when CamelLoan suddenly disbursed N6,200 into my account,” Olaniyan told FIJ.

“I saw that the loan would be due for repayment by November 24 and to the tune of N11,050. I instantly checked the app to look for details or anything that would enhance a refund.

“When I found their account details and refunded the N6,200 they disbursed, I sent them an email with proof of refund. I did this almost immediately I got their money.”

Olaniyan said that after the repayment, he noticed that CamelLoan had only deducted N6,200 out of the N11,050 which would have been the amount due for repayment.

“After I refunded their money, I noticed that the N6,200 I sent back was deducted from N11,050. They claimed I had an outstanding of N4,850,” he said.

“When I saw that, I sent them emails with proof of repayment repeatedly, asking that they clear the outstanding balance I had on my dashboard.

“The loan term expired yesterday, but when I opened the app this morning, I realised that the loan charge had increased from N4,850 to N5,500.

“I later found out that the loan attracted a daily interest of N650.”

The school administrator said when he called CamelLoan to complain on Thursday, the customer agent who attended to him called him names and threatened to blackmail him if he didn’t repay the accumulated charge.

“On Thursday, I called the agency to complain about the N4,850 outstanding balance still appearing on my dashboard but she resorted to calling me names. She went as far as cursing my mother,” he said.

“She harassed me and threatened to send a disclaimer to my contacts. She even threatened my younger brother.

“When I spoke with another colleague of hers, he asked me present a proof of repayment to her, which I did. He also admitted that I was not owing the agency.

“The lady declined the proof and was hell-bent on making me pay the balance.

“I had to pay them N5,500 this morning to buy myself some peace.”

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When FIJ called the loan agent, whose WhatsApp ID is BinnyJean, she repeatedly dropped the calls.

In response to a text message sent to her, she denied CamelLoan crediting a customer who did not apply for a loan.

“Good afternoon… If he didn’t apply, how then did we get his details, including his bank details?” She asked.

“He was just going through? Without giving us his bank details?”

When our reporter told her that his details could have been got with him signing up on the platform, she stopped responding and refused to give further comments.

On Thursday, FIJ reported how CamelLoan, with little or no digital footprint, constantly blackmail customers into loan repayment.