Rufai Akanbi, a Lagos State-based lawyer, has narrated how Dana Air withheld his N100,000 after cancelling his flight two months earlier.

Akanbi told FIJ that the incident happened on May 29.

“I booked a Lagos-Abuja flight for myself and my son on May 26, hoping to travel with Dana Air on June 1,” Akanbi told FIJ.

“The two flight tickets cost N100,000.

READ ALSO: Dana Air Cancelled Customer’s Flights, Then Kept Her N96,000

“On May 29, I got a message from Dana Air that our departure time for the flight had been shifted. The message also read that the flight would still take off on June 1.

“Hours later, I surprisingly got another message that the flight had now been cancelled due to operational reasons. However, the airline failed to state when it would make a refund. The message did not also state whether the flight would be rescheduled or not.”

READ ALSO: 6 Months After Flight Cancellation, Dana Air Yet to Refund Stockbroker

After the cancellation, Akanbi was forced to look for an alternative flight for the important journey.

“On the flight date, I went to Dana Air office at MM2 to enquire for the reason for the cancellation and for refund. No particular reason was given, and I was also told to wait for close to two weeks for a response.

READ ALSO: 17 Months After Failed Flight, Dana Air Hasn’t Returned Customer’s N68,400

“It has now been two months since the flight was cancelled and I am yet to get a resolution on my complaint. Dana Air has also not refunded the N100,000 I paid for the two tickets.”

FIJ sent a mail to Dana Air’s customer care desk for comments on Tuesday, but it had not been responded to at press time.